BCDR Pricing for MSPs | MSP Directory

Last updated: April 2026

Affiliate Disclosure: We may earn a commission when you purchase through our links. This does not affect our editorial independence.

Quick Answer

Datto SIRIS offers a flat-fee pricing model, combining hardware, software, and disaster recovery cloud without hidden costs.
Datto BCDR includes AI-powered screenshot verification with over 99% accuracy, provided at no extra cost.
Solutions like Datto SIRIS simplify BCDR by integrating all components into one platform.
MSPs can protect critical data and minimize downtime with comprehensive BCDR tools.

Managed Service Providers (MSPs) face a constant challenge: protecting client data and ensuring business operations continue even during outages. Business Continuity and Disaster Recovery (BCDR) solutions are critical for this task. When we analyze the market, Datto SIRIS stands out as an all-in-one, turnkey BCDR solution designed to simplify these complex needs Datto SIRIS BCDR Solution. It unifies backup with integrated cloud disaster recovery, providing a complete solution stack for MSPs and IT teams to protect their critical data. This approach minimizes complexity and offers transparent, flat-fee pricing, which can help MSPs confidently manage their IT budgets or drive profitability for their business. For instance, Datto BCDR’s AI-powered screenshot verification delivers more than 99% verification accuracy, ensuring backups are truly recoverable at no additional cost.

What is Business Continuity and Disaster Recovery (BCDR)?

Business Continuity and Disaster Recovery (BCDR) refers to a set of practices and technologies that ensure businesses can continue operating and recover their data after unexpected disruptions. These disruptions can range from cyberattacks like ransomware to natural disasters or hardware failures. The core goal of BCDR is to minimize downtime and prevent data loss, allowing organizations to maintain productivity and service delivery. For MSPs, offering robust BCDR services is essential for client retention and building trust. It means having systems in place that can quickly restore critical data and applications, ensuring clients remain operational no matter what challenges arise.

The Importance of BCDR for Modern Businesses

In today's digital landscape, data is often a company's most valuable asset. Losing access to this data, even for a short period, can lead to significant financial losses, reputational damage, and even regulatory penalties. BCDR solutions provide a safety net, allowing businesses to restore their operations swiftly. This capability is not just about recovering from a disaster; it's about building resilience into the very fabric of a business's IT infrastructure. MSPs play a vital role in implementing and managing these solutions, often serving as the first line of defense against data loss and operational interruptions.

Datto's Approach to BCDR

Datto defines SIRIS as an all-in-one, turnkey business continuity and disaster recovery (BCDR) solution. This means it combines all necessary components—hardware, software, and cloud infrastructure—into a single, unified platform. By bringing these elements together, SIRIS simplifies the entire BCDR process for MSPs and their clients. The solution aims to remove the hassle of aligning disparate point products, which often leads to compatibility issues, increased management overhead, and unexpected costs. Instead, MSPs get a complete solution stack that is designed to work together seamlessly, from backup to recovery. This integration ensures that critical data is protected and available for quick restoration, even during unexpected disruptions, strengthening overall cyber resilience.

Key Components of a Comprehensive BCDR Strategy

A truly comprehensive BCDR strategy involves several layers of protection and recovery capabilities. First, regular and reliable backups are fundamental. These backups must be verified to ensure they are actually recoverable. Second, the ability to rapidly virtualize systems, either locally or in the cloud, is crucial for minimizing downtime. This means if a server fails, a virtual copy can be spun up almost instantly. Third, robust security measures are needed to protect the backups themselves from corruption or attack. This includes encryption, immutable backups, and ransomware detection. Finally, predictable pricing and simplified management are key for MSPs to effectively deliver these services without hidden costs or operational headaches. Solutions that offer these components in an integrated fashion, like Datto SIRIS, streamline the process and provide greater peace of mind.

How Does Datto SIRIS Simplify BCDR for MSPs?

Datto SIRIS simplifies Business Continuity and Disaster Recovery (BCDR) for Managed Service Providers (MSPs) by offering a fully integrated, all-in-one platform. This means that the hardware, software, and disaster recovery cloud are all combined into a single solution, removing the need for MSPs to juggle multiple vendors or align different point products. This unified approach minimizes the complexity typically associated with robust data protection. Instead of managing various systems for backups, storage, and recovery, MSPs can consolidate all these functions within one seamless platform. This integration extends across physical, virtual, and cloud environments, providing data resilience for a wide range of client infrastructures, from small businesses to large IT setups.

Streamlined Management and Operations

The core benefit of Datto SIRIS's integrated design is the significant reduction in management overhead. MSPs often spend considerable time troubleshooting compatibility issues between different BCDR components or dealing with support from multiple vendors. SIRIS eliminates these headaches by providing a single point of contact and a cohesive system. This allows technicians to save time, as they are no longer performing manual validations or dealing with fragmented solutions. The simplification of management ensures that backups are handled effortlessly, freeing up MSP staff to focus on higher-value tasks and proactive client support rather than reactive problem-solving.

AI-Powered Verification for Recovery Certainty

A critical aspect of any BCDR solution is the certainty that backups are actually recoverable when needed. Datto SIRIS addresses this with AI-powered screenshot verification. This advanced feature intelligently analyzes boot states and user interface screens of backed-up systems. The result is more than 99% verification accuracy, significantly reducing false positives and the need for manual validation by technicians. This high level of accuracy gives MSP partners confidence that when a backup is marked successful, it is truly recoverable. The AI-powered verification is included at no additional cost, further enhancing the value and reliability of the SIRIS solution without adding to an MSP's expenses. It provides clearer insights into any potential failure, allowing for quicker resolution and greater peace of mind.

Comprehensive Data Resilience

Datto SIRIS is designed to deliver data resilience across diverse IT environments. Whether a client's infrastructure consists of physical servers, virtual machines, or cloud-based applications, SIRIS provides a unified approach to protection. This consolidation means MSPs don't need separate solutions for different parts of a client's network. The platform ensures that data is resilient against a wide array of threats, including ransomware attacks, accidental deletions, and hardware failures. By centralizing backup and disaster recovery management, MSPs can apply consistent policies and monitor the health of all protected systems from a single pane of glass. This simplifies compliance efforts and improves overall security posture, providing clients with a higher level of data protection and business continuity.

Cost-Effectiveness and Profitability for MSPs

Beyond technical simplification, Datto SIRIS helps MSPs manage their IT budgets more effectively and drive profitability. The all-in-one nature of the solution, combined with its predictable pricing model, eliminates many of the hidden and unexpected costs commonly associated with BCDR. MSPs can confidently offer a robust solution to clients without worrying about fluctuating cloud storage fees, ingress or egress charges, or extra costs for disaster recovery testing. This transparency allows MSPs to build more stable and profitable service offerings, making it easier to forecast expenses and revenue. The free-to-use hardware and flat-fee service model eliminate the complexity of multiple vendors, ensuring no ad-hoc costs for cloud administration or disaster recovery, which directly contributes to better financial planning and increased margins for the MSP business.

What are the Pricing Models for BCDR Solutions?

Understanding the pricing models for Business Continuity and Disaster Recovery (BCDR) solutions is crucial for Managed Service Providers (MSPs) to effectively manage their budgets and ensure profitability. Traditional BCDR solutions can often involve complex pricing structures with various components, leading to unexpected costs. However, some solutions are designed to simplify this, offering more predictable and transparent models. When we look at options like Datto SIRIS, a clear trend towards consolidated, flat-fee pricing emerges, aiming to remove the financial guesswork for MSPs. This approach helps MSPs confidently budget for their clients' needs and structure their own service offerings.

The Flat-Fee Model: Datto SIRIS Example

Datto SIRIS employs a simple, predictable pricing model based on a flat fee Datto SIRIS BCDR Solution. This model bundles several critical services under one consistent charge. Specifically, it combines backup, disaster recovery, and cloud storage into a single, straightforward cost. This means MSPs do not have to contend with separate invoices or varying charges for each component of the BCDR solution. The flat-fee structure is a significant departure from models that might charge per gigabyte of data stored, per server backed up, or for data egress from the cloud. Such variable costs can quickly escalate, making it difficult for MSPs to provide stable pricing to their clients or accurately forecast their own expenses.

Eliminating Hidden and Unexpected Costs

A major advantage of the flat-fee model, as seen with Datto SIRIS, is the elimination of hidden and unexpected costs. Many traditional cloud-based BCDR solutions might initially seem inexpensive but then incur additional charges for various activities. These can include fees for cloud administration, data ingress (uploading data to the cloud), data egress (downloading data from the cloud), and even charges for disaster recovery testing. These ad-hoc costs can quickly erode an MSP's profit margins or lead to uncomfortable conversations with clients when unexpected bills arrive. Datto SIRIS specifically addresses this by stating that its flat-fee service eliminates such ad-hoc costs for cloud administration, ingress, egress, DR testing, or disaster recovery. This transparency ensures that MSPs know exactly what they are paying for, allowing for more accurate financial planning and client billing.

Inclusive Hardware and Cloud Services

Another aspect of Datto SIRIS's pricing model is the inclusion of free-to-use hardware. This means that the physical SIRIS appliance, which resides on-site at the client's location, is provided as part of the service package without an upfront purchase cost. This can significantly reduce the initial investment barrier for MSPs and their clients, making robust BCDR more accessible. The flat fee also covers access to the Datto Cloud, which is a key component for off-site backups and cloud-based disaster recovery. The combination of free hardware and comprehensive cloud services under one predictable price simplifies the procurement process and removes the complexity that comes with juggling multiple vendors for hardware, software licenses, and cloud storage. This integrated approach ensures that all necessary components for a complete BCDR solution are covered by a single, transparent fee.

Comparison to Other BCDR Pricing Approaches

While the research primarily details Datto's flat-fee model, it's important to recognize that other BCDR solutions, like Veeam Cloud Connect for Service Providers, also exist Veeam Cloud Connect for Service Providers. While specific pricing details for Veeam are not provided in the research, such solutions often involve different structures, potentially including usage-based billing, per-device licensing, or tiered storage plans. For MSPs, evaluating these different models means considering not just the sticker price but also the potential for variable costs, the ease of management, and the overall value proposition. The predictability offered by a flat-fee model can be a strong differentiator, especially for MSPs looking to simplify their billing to clients and maintain consistent profit margins. The goal is always to find a pricing model that aligns with the MSP's business strategy and allows them to deliver reliable BCDR services without financial surprises.

How Does Datto SIRIS Ensure Data Resilience and Rapid Recovery?

Datto SIRIS is engineered to ensure seamless business continuity by providing robust data resilience and rapid recovery capabilities, even in the face of significant disruptions. It achieves this through a combination of advanced security features, efficient backup processes, and flexible recovery options. The solution focuses on minimizing downtime and preventing data loss, which are critical objectives for any business facing an unexpected event. By integrating various protective measures and recovery mechanisms into a single platform, Datto SIRIS offers MSPs a comprehensive toolset to safeguard their clients' operations.

Multilayered Security for Data Protection

Protecting data from various threats is a cornerstone of Datto SIRIS's design. The platform incorporates multilayered security protocols to keep client data resilient. This includes features like immutable backups, which means once a backup is created, it cannot be altered or deleted, protecting it from ransomware and malicious attacks. End-to-end encryption secures data both in transit and at rest, ensuring confidentiality. The geographically distributed cloud infrastructure further enhances security by storing data in multiple locations, reducing the risk of a single point of failure. Additionally, ransomware detection capabilities actively monitor for suspicious activity, while forced two-factor authentication (2FA) adds an extra layer of access security. The patented Cloud Deletion Defense™ further protects against accidental or malicious deletion of cloud backups, ensuring data remains available for recovery.

Rapid Recovery from Any Downtime Scenario

Beyond protection, Datto SIRIS excels at rapid recovery, allowing businesses to get back to operations quickly after an incident. The solution enables instant virtualization of critical systems. This means that if a physical server fails, a virtual instance of that server can be spun up immediately, either locally on the SIRIS appliance itself or in the secure Datto Cloud. This capability drastically reduces Recovery Time Objectives (RTOs), avoiding extended downtime that can cripple a business. The hardened platform is designed to quickly restore data, ranging from individual files to full workloads. This flexibility ensures that MSPs can address various recovery needs, from a single lost document to a complete system outage, with speed and efficiency. The ability to virtualize systems instantly is a key factor in maintaining business continuity during unexpected disruptions.

Verified Backups for Recovery Certainty

A backup is only as good as its recoverability. Datto SIRIS ensures recovery certainty through its AI-powered screenshot verification. This feature, included at no additional cost, intelligently analyzes the boot states and UI screens of backed-up systems. It boasts more than 99% verification accuracy, significantly reducing false positives and the need for manual validation. This automated verification process provides MSPs with confidence that when a backup is marked as successful, it is indeed recoverable. In the event of a failure, the system provides clearer insights, saving technician time and allowing for quicker troubleshooting. Trust in verified, tested backups is crucial for high availability of the Datto Cloud and keeping a business up and running.

Seamless Integration for Comprehensive Protection

Datto SIRIS simplifies backup and disaster recovery by offering an all-in-one, fully integrated solution. This unification includes hardware, software, and the disaster recovery cloud, removing the hassle of aligning disparate point products. This means MSPs don't have to worry about compatibility issues or managing multiple vendors. The consolidated platform delivers data resilience across physical, virtual, and cloud environments, making it suitable for a wide range of client infrastructures. From small shops to large IT infrastructures, SIRIS eliminates the headaches of managing disparate systems and ensures that backups are handled effortlessly. This comprehensive integration not only enhances security and recovery but also simplifies the entire BCDR management process for MSPs.

Are There Other BCDR Options for MSPs?

While Datto SIRIS offers a comprehensive, all-in-one Business Continuity and Disaster Recovery (BCDR) solution, MSPs have several other options available to them, both from Datto and other vendors. The choice of solution often depends on specific client needs, budget constraints, and the type of data or applications requiring protection. Datto, for instance, provides a suite of complementary and specialized backup tools designed to address different aspects of data protection. Beyond Datto, the market includes various other providers offering cloud backup, endpoint protection, and disaster recovery services, allowing MSPs to tailor their BCDR strategies.

Datto's Broader BCDR Portfolio

Datto offers a range of products beyond SIRIS to cater to diverse client requirements Why MSPs choose Datto. For smaller businesses that might not require the full capabilities of SIRIS, Datto ALTO provides business continuity specifically designed for their scale. This allows MSPs to offer tiered BCDR services, matching the solution to the client's size and complexity. For protecting Software as a Service (SaaS) applications, which are increasingly critical for many businesses, Datto provides SaaS Protection +. This solution is designed to secure, protect, and restore data from popular SaaS platforms, ensuring that cloud-native data is also covered by a robust backup strategy.

Endpoint and Cloud-Specific Backup Solutions

Many businesses rely heavily on endpoint devices like laptops and workstations, as well as cloud infrastructure. Datto addresses these needs with specialized solutions. Endpoint Backup is designed to backup, restore, and protect endpoint data, ensuring that information stored on individual devices is safe. For server-level endpoint protection, Datto also offers Endpoint Backup with Disaster Recovery, which extends the capabilities to include rapid recovery options for server data on endpoints. Furthermore, as more businesses move their workloads to public clouds, Datto provides specific data protection for these environments. This includes Backup for Microsoft Azure, which ensures that data residing within Microsoft's cloud infrastructure is adequately protected. There is also Backup for Microsoft Entra ID, providing data protection for Microsoft Entra ID. These specialized tools allow MSPs to offer granular protection for specific parts of a client's IT ecosystem.

Other Players in the BCDR Market

Beyond Datto, the BCDR market includes other notable providers that MSPs might consider. For example, Axcient x360Recover is a solution mentioned in industry reviews from platforms like Gartner Peer Insights, SoftwareReviews, and TrustRadius. While the provided research does not detail its specific features or pricing, its presence on these review sites indicates it is a recognized option for disaster recovery. Similarly, Veeam Cloud Connect for Service Providers is another solution that MSPs can leverage for cloud backup and recovery services. While the research does not provide specific details on its offerings, Veeam is generally known for its data protection and recovery solutions, often focusing on virtual environments. MSPs should research these and other options thoroughly, comparing features, scalability, pricing models, and support to find the best fit for their service portfolio and client base. The goal is to choose solutions that align with the MSP's operational model and provide reliable, cost-effective protection for their clients.

What Tools Help MSPs Manage Their IT Operations?

Managed Service Providers (MSPs) require a suite of specialized tools to efficiently manage their IT operations, deliver services to clients, and ensure business growth. These tools go beyond just Business Continuity and Disaster Recovery (BCDR) solutions; they encompass various aspects of IT management, from monitoring client systems to automating administrative tasks and streamlining sales processes. By leveraging integrated platforms, MSPs can enhance their productivity, improve service delivery, and maintain profitability. Datto, a prominent provider in the MSP space, offers several such tools that work in conjunction with its BCDR offerings to provide a comprehensive operational ecosystem.

Remote Monitoring and Management (RMM)

One of the foundational tools for any MSP is a Remote Monitoring and Management (RMM) system. RMM platforms allow MSPs to proactively monitor client networks, servers, and endpoints from a central location. This enables them to detect and address potential issues before they escalate into major problems, often without needing to be physically on-site. Datto provides a Remote Monitoring and Management (RMM) solution that helps MSPs manage, monitor, and support client systems remotely. This capability is crucial for maintaining high service levels, ensuring client uptime, and efficiently managing a large number of client devices across different locations. An effective RMM tool can automate routine tasks, deploy software updates, and gather valuable data about client IT environments, making operations more streamlined and responsive.

Professional Services Automation (PSA)

To manage the business side of their IT operations, MSPs often rely on Professional Services Automation (PSA) software. A PSA system helps MSPs manage their entire service delivery lifecycle, including ticketing, project management, billing, and reporting. It acts as the operational backbone for the MSP business, tying together various functions. Datto offers Autotask Professional Services Automation (PSA), which is designed to help MSPs manage their IT business operations. This includes handling service requests, tracking technician time, managing customer contracts, and generating invoices. By automating these administrative tasks, a PSA solution can significantly improve an MSP's efficiency, reduce manual errors, and provide better insights into profitability and resource utilization. It helps ensure that services are delivered consistently and clients are billed accurately.

Streamlining Quoting and Sales

Beyond service delivery and operational management, MSPs also need tools to support their sales and quoting processes. Generating accurate and professional quotes quickly can be a differentiator in a competitive market. A robust quoting tool helps MSPs simplify this process, ensuring consistency and accuracy in their proposals. Datto's Quote Manager is a tool designed to simplify quoting and drive revenue growth for MSPs. It helps create professional proposals, manage product catalogs, and streamline the sales workflow. By automating the quoting process, MSPs can respond to client requests faster, reduce the time spent on administrative tasks, and present clear, consistent pricing. This not only improves the client experience but also helps MSPs scale their sales efforts and ultimately grow their business. The integration of such tools within a broader platform can create a cohesive ecosystem for MSPs, allowing them to manage their entire client lifecycle from sales to service delivery and ongoing support.

Frequently Asked Questions

What is the main benefit of Datto SIRIS's flat-fee pricing?

The main benefit of Datto SIRIS's flat-fee pricing is its predictability and transparency. This model combines backup, disaster recovery, and cloud storage into one simple, consistent charge, eliminating hidden and unexpected costs. It means MSPs avoid ad-hoc expenses for cloud administration, data ingress, egress, or disaster recovery testing, allowing for confident budget management and improved profitability Datto SIRIS BCDR Solution.

How accurate is Datto's AI-powered screenshot verification?

Datto's AI-powered screenshot verification delivers more than 99% verification accuracy. This feature intelligently analyzes boot states and UI screens of backed-up systems. It significantly reduces false positives and the need for manual validation, giving MSPs confidence that when a backup is marked successful, it is truly recoverable. This high accuracy is included at no additional cost.

What security features does Datto SIRIS include?

Datto SIRIS includes multilayered security features to protect data. These include immutable backups, which prevent alteration or deletion, and end-to-end encryption for data in transit and at rest. It also uses a geographically distributed cloud infrastructure, ransomware detection, forced two-factor authentication, and patented Cloud Deletion Defense™ to keep data resilient against various threats.

Can Datto SIRIS protect data in cloud environments?

Yes, Datto SIRIS is designed to deliver data resilience across physical, virtual, and cloud environments. It consolidates backup and disaster recovery management into one seamless platform, ensuring that data stored in cloud infrastructures is protected. This capability helps MSPs manage client IT infrastructures that include diverse environments.

What other backup solutions does Datto offer besides SIRIS?

Besides SIRIS, Datto offers several other backup solutions. These include Datto ALTO for small businesses, SaaS Protection + for securing SaaS applications, Endpoint Backup for protecting endpoint data, and Endpoint Backup with Disaster Recovery for server endpoint data. Datto also provides Backup for Microsoft Azure and Backup for Microsoft Entra ID for cloud-specific data protection Why MSPs choose Datto.