3i International
Reviews
Strong local reputation for responsive on-site support and transparent pricing. Acquired by The 20 MSP in October 2023; legacy clients now served under The 20 MSP umbrella.
Contact & Hours
About 3i International
3i International is a Texas-based managed IT services provider founded in 1999 by Mark Elliott and Chris Davenport II, operational since 2000. The company built a strong regional reputation serving small and medium-sized businesses across Houston, Dallas, San Antonio, Austin, and Arlington with fully managed IT, cybersecurity, VoIP, and cloud services. In October 2023, 3i International was acquired by The 20 MSP, a national managed services aggregator, and now operates as part of that broader network while continuing to serve Texas-region clients. With approximately 25 employees at time of acquisition, 3i International structured its operations around three distinct teams: a dedicated call center for ticketing and helpdesk, local on-site engineers, and a project delivery team. This separation allowed them to efficiently serve larger clients with multiple locations while maintaining the responsiveness of a local provider. Services spanned managed IT, business continuity, VoIP, cloud services, cybersecurity, and managed print. The company targeted industries including healthcare, legal, AEC (architecture, engineering, construction), manufacturing, and energy. Their approach emphasized 24/7/365 live-answer support, fully all-inclusive on-site and remote support, and transparent flat-rate pricing with no hidden charges. Following the 2023 acquisition, 3i Internationals website now redirects to the20msp.com. Businesses in the Dallas area seeking their services should contact The 20 MSP directly. Best suited for SMBs needing comprehensive managed IT with strong on-site support across multiple Texas locations.
Services Menu
| Service | Price |
|---|---|
| Helpdesk | Call for pricing |