ACC Technical Services
Reviews
Highly trusted Central NY MSP with 34 years in business, A+ BBB rating, and exceptional 12-year average client retention; ideal for SMBs seeking a committed local technology partner.
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About ACC Technical Services
ACC Technical Services is a Syracuse, New York-based MSP with over 34 years of experience providing managed IT, cybersecurity, web and application development, and digital marketing services to businesses across Central New York. Founded in 1991, they have grown from a small shop into one of the region's most trusted technology partners, earning an A+ BBB rating and averaging nearly 12 years of client retention — a remarkable figure in the managed services industry. As a managed service provider, ACC Technical Services offers comprehensive IT support including 24/7 Windows Endpoint SOC managed by SentinelOne Vigilance, vulnerability management, strategic vCIO services, patch management, and expert support for line-of-business applications. They take a vendor-agnostic approach to technology selection, using solutions like SentinelOne, SyxSense, and Cisco Umbrella. Their cybersecurity practice includes endpoint detection and response, email security, and multi-layered threat protection. ACC serves a diverse client base across Central New York spanning healthcare, education, legal, financial services, manufacturing, and non-profit organizations. They offer Microsoft 365 solutions, SQL database development, and web/application development alongside core managed IT services. Technology partnerships include Microsoft and Dell as primary vendors. ACC Technical Services is best suited for small to mid-sized businesses in Central New York seeking a long-term IT partner with local responsiveness and deep institutional knowledge. Their 34-year track record and unusually high client retention rates signal genuine client satisfaction and a partnership-first approach.