Veeam Cloud Connect for MSPs Review

Last updated: April 2026

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Quick Answer

Veeam Cloud Connect for Service Providers offers solutions for backup and disaster recovery focused on cloud services Veeam Cloud Connect for Service Providers.
Datto SIRIS offers AI-powered screenshot verification, achieving more than 99% verification accuracy Datto SIRIS Backup and Disaster Recovery Solution.
Datto SIRIS is an all-in-one platform integrating hardware, software, and a disaster recovery cloud for streamlined operations.
The Datto SIRIS solution provides multilayered security, including immutable backups and patented Cloud Deletion Defense™ Datto SIRIS Features.

Managed service providers (MSPs) need robust backup and disaster recovery solutions to protect their clients' data and ensure business continuity. Veeam Cloud Connect for Service Providers offers a suite of services designed to facilitate cloud-based backup and recovery operations for MSPs, enabling them to extend their data protection offerings to the cloud. When we evaluate options in this critical area, we look for comprehensive features, strong security, and clear pricing. Datto SIRIS, for example, presents itself as an all-in-one business continuity and disaster recovery (BCDR) solution. It integrates hardware, software, and a disaster recovery cloud into a single platform. This approach aims to simplify data protection and recovery, ensuring quick restoration even during unexpected disruptions. For instance, Datto SIRIS includes AI-powered screenshot verification, which delivers more than 99% verification accuracy by intelligently analyzing boot states and UI screens, reducing false positives and saving technician time. This high level of verification gives partners confidence that a backup marked successful is truly recoverable.

What is Veeam Cloud Connect for MSPs?

Veeam Cloud Connect for Service Providers is a service designed to help MSPs offer backup and disaster recovery solutions to their clients using cloud infrastructure. This platform allows service providers to extend their existing Veeam backup services to the cloud without needing to build or manage their own offsite infrastructure from scratch. Essentially, it provides the tools for MSPs to deliver cloud backup repositories and cloud virtual machine (VM) replicas to their customers. This means clients can send their backups offsite to the MSP’s cloud repository or replicate their VMs to the MSP’s cloud, providing an important layer of protection against local data loss or site disasters. The core idea is to simplify the process for MSPs to provide secure, cloud-based data protection services.

For MSPs, offering cloud backup and disaster recovery is a crucial part of their service portfolio. Many businesses today operate with critical data that must be protected against various threats, including hardware failures, cyberattacks like ransomware, and natural disasters. Veeam Cloud Connect aims to enable MSPs to meet these demands by providing a framework to host and manage cloud backup and replication targets. The solution integrates with Veeam Backup & Replication, a widely used data protection platform, allowing MSPs to leverage their existing expertise and infrastructure. This integration is key to ensuring that the transition to cloud-based services is smooth and efficient for both the MSP and their clients. It focuses on delivering secure and reliable offsite backups and disaster recovery as a service.

Cloud Backup Repositories

One of the primary offerings of Veeam Cloud Connect is the ability for MSPs to provide cloud backup repositories. These repositories act as secure offsite storage locations for client backups. Instead of clients needing to manage their own offsite tape drives or secondary data centers, they can simply point their Veeam backups to the MSP’s cloud repository. This simplifies the backup process for clients and ensures their data is stored redundantly and securely away from their primary location. The system is designed to be tenant-aware, meaning MSPs can manage multiple client backups within a single infrastructure, maintaining separation and security for each client's data. This multi-tenancy capability is essential for MSPs managing a diverse client base.

Cloud-Based Disaster Recovery

Beyond simple backup storage, Veeam Cloud Connect also facilitates cloud-based disaster recovery as a service (DRaaS). This allows MSPs to offer clients the ability to replicate their critical virtual machines to the MSP’s cloud infrastructure. In the event of a disaster at the client's primary site, these replicated VMs can be quickly spun up in the MSP’s cloud, minimizing downtime and ensuring business continuity. The goal is to provide rapid recovery options, turning backup success into recovery certainty. This capability is vital for businesses that cannot afford extended periods of downtime and require near-instantaneous recovery capabilities. It provides a robust safety net, ensuring that operations can resume quickly even after major disruptions.

Security and Management for MSPs

Security is a paramount concern for any cloud service. Veeam Cloud Connect includes features designed to ensure the security of client data, such as encryption for data in transit and at rest. MSPs can manage their clients' cloud resources through a centralized console, simplifying administrative tasks. This management interface allows MSPs to monitor backup jobs, manage storage allocations, and troubleshoot issues efficiently. The solution is built to be scalable, allowing MSPs to expand their services as their client base grows. This scalability means MSPs can start with a smaller infrastructure and grow it over time without significant re-architecture. The focus is on providing a flexible and secure platform that supports the evolving needs of MSPs and their clients in the realm of cloud data protection. For more details on the service provider offerings, you can visit Veeam Cloud Connect for Service Providers.

How Does Datto SIRIS Compare?

Datto SIRIS stands as a comprehensive, all-in-one business continuity and disaster recovery (BCDR) solution. Unlike solutions that might require assembling various components from different vendors, SIRIS integrates hardware, software, and a disaster recovery cloud into a single, unified platform. This approach aims to streamline the entire data protection process for MSPs and IT teams. The goal is to eliminate the complexity often associated with managing disparate backup and recovery systems. When we compare this to other offerings, the integrated nature of SIRIS is a key differentiator, providing a complete solution stack designed for seamless business continuity.

The philosophy behind Datto SIRIS is to simplify robust data protection. It consolidates backup and disaster recovery management into one platform, which delivers data resilience across physical, virtual, and cloud environments. This means that whether a client's infrastructure consists of physical servers, virtual machines, or cloud-based workloads, SIRIS is designed to protect them all from a single pane of glass. This consolidation is particularly beneficial for MSPs who manage diverse client environments, as it reduces the administrative overhead and potential for errors that can arise from juggling multiple tools and vendors. The system aims to ensure backups are handled effortlessly, from small shops to large IT infrastructures.

Integrated Platform for Business Continuity

Datto defines SIRIS as an all-in-one, turnkey BCDR solution. By unifying backup with integrated cloud disaster recovery, SIRIS provides a complete solution stack for MSPs and IT teams to protect their critical data. This integration means that the hardware appliance, the backup software, and the disaster recovery cloud are all designed to work together seamlessly. There is no need for MSPs to spend time aligning different point products or troubleshooting compatibility issues between various vendors. This integrated approach not only simplifies deployment and management but also enhances the reliability of the entire BCDR process. It provides everything needed to keep businesses running smoothly, without the confusion that comes with juggling multiple vendors.

Data Resilience Across Environments

SIRIS is engineered to deliver data resilience across physical, virtual, and cloud environments. This broad compatibility ensures that MSPs can protect nearly any client workload, regardless of its underlying infrastructure. For businesses, this means consistent protection across their entire IT landscape, reducing the risk of data loss from any source. The platform's ability to consolidate management for these diverse environments is a significant advantage, minimizing the complexity of robust data protection. It removes the hassle of aligning disparate point products, which is a common pain point for IT professionals trying to build a comprehensive data protection strategy.

Rapid Recovery Capabilities

A core promise of Datto SIRIS is rapid recovery from any downtime scenario. It allows for the instant virtualization of critical systems, either locally on the SIRIS appliance or directly in the Datto Cloud. This capability is crucial for minimizing downtime, as it enables businesses to get back to operations quickly after an incident. Datto’s hardened platform is designed to help avoid extended downtime and data loss by facilitating quick data restoration, from individual files to full workloads. This focus on rapid recovery distinguishes it as a strong contender in the BCDR market, emphasizing not just backup, but also the ability to quickly restore and resume operations. The high availability of the Datto Cloud further supports these rapid recovery objectives, ensuring clients can trust in verified, tested backups.

What are the Key Features of Datto SIRIS?

Datto SIRIS is built with a suite of features designed to ensure seamless business continuity and robust data protection. One of its standout capabilities is AI-powered screenshot verification for backup success. This intelligent feature goes beyond simply confirming a backup completed; it actively verifies the recoverability of backups. The system achieves more than 99% verification accuracy by analyzing boot states and user interface (UI) screens. This process reduces false positives, which can be a significant time sink for technicians, and eliminates the need for manual validation. It provides clearer failure insights, saving technician time and giving partners confidence that when a backup is marked successful, it is truly recoverable. This feature is included at no additional cost, enhancing the value proposition for MSPs and their clients.

Beyond verification, Datto SIRIS focuses on rapid recovery and multilayered security. It allows for critical systems to be virtualized instantly, either locally on the SIRIS appliance or directly in the cloud. This capability ensures that businesses can get back to operations quickly after any downtime scenario. The platform is designed to avoid extended downtime and data loss by quickly restoring data from individual files up to full workloads. On the security front, SIRIS employs a multilayered approach to keep data resilient against every threat. This includes immutable backups, end-to-end encryption, geographically distributed cloud infrastructure, and ransomware detection. It also enforces two-factor authentication and includes patented Cloud Deletion Defense™, which offers an additional layer of protection against accidental or malicious data deletion in the cloud.

AI-Powered Screenshot Verification

The AI-powered screenshot verification feature is a cornerstone of Datto SIRIS's reliability. It moves beyond traditional backup verification methods by leveraging artificial intelligence to intelligently analyze the boot states and UI screens of backed-up systems. This detailed analysis ensures that the backed-up data is not just present, but also truly recoverable and functional. The reported more than 99% verification accuracy is a significant figure, indicating a high degree of confidence in the integrity of client backups. This automation saves technician time by reducing the need for manual checks and provides immediate, actionable insights into any potential recovery issues. It is a critical component for MSPs who need to assure clients that their data protection strategy is robust and reliable.

Rapid Recovery and Virtualization

Datto SIRIS is designed for rapid recovery. Its ability to virtualize critical systems instantly, either on the local SIRIS appliance or directly in the Datto Cloud, is a powerful tool for minimizing downtime. In a disaster scenario, time is of the essence, and the ability to spin up a virtualized copy of a server or entire environment within minutes can prevent significant financial losses and reputational damage. This capability supports quick restoration, even during unexpected disruptions, helping businesses stay operational and secure at all times. The platform's design allows for granular recovery, from individual files to full workloads, providing flexibility to address various recovery needs. This flexibility ensures that MSPs can meet diverse client requirements for recovery point objectives (RPOs) and recovery time objectives (RTOs).

Multilayered Security

Data security is paramount, and Datto SIRIS addresses this with a multilayered security approach. Immutable backups mean that once data is written, it cannot be altered or deleted, providing strong protection against ransomware and other malicious attacks. End-to-end encryption secures data both in transit and at rest, protecting it from unauthorized access. The geographically distributed cloud infrastructure adds another layer of resilience, ensuring data availability even if one region experiences an outage. Ransomware detection capabilities help identify and alert to potential threats early. Furthermore, the enforcement of two-factor authentication (2FA) adds a critical layer of access control, while the patented Cloud Deletion Defense™ safeguards against accidental or malicious deletion of cloud backups. These combined features offer robust protection against a wide array of cyber threats, keeping data resilient against every threat. These features are comprehensively detailed at Datto SIRIS Features.

How Does Datto Address Cost and Complexity?

Datto SIRIS aims to eliminate hidden and unexpected costs through a straightforward pricing model. It offers a simple, predictable flat-fee pricing structure that covers backup, disaster recovery, and cloud storage all under one umbrella. This approach is designed to help MSPs confidently manage their IT budget or drive profitability for their business. The flat-fee model means there are no ad-hoc costs for common services that often accumulate with other solutions. This includes no additional charges for cloud administration, ingress, egress, disaster recovery testing, or actual disaster recovery events. The hardware itself is often provided as "free-to-use," further simplifying the cost structure and removing a major upfront capital expense for MSPs. This transparent pricing model stands in contrast to solutions that might involve complex calculations based on data volume, bandwidth usage, or the number of recovery events, which can lead to unpredictable monthly bills.

Beyond pricing, Datto SIRIS also focuses on minimizing complexity in data protection management. It consolidates backup and disaster recovery management into one seamless platform. This unified approach eliminates the headaches of managing disparate systems and ensures that backups are handled effortlessly across physical, virtual, and cloud environments. For MSPs, this means less time spent integrating different tools, training staff on multiple interfaces, and troubleshooting compatibility issues. The all-in-one nature of SIRIS removes the hassle of aligning disparate point products, which can be a significant operational burden. This simplification allows MSPs to focus more on delivering value to their clients rather than on the intricate details of infrastructure management.

Predictable Pricing Model

The simple, predictable pricing model of Datto SIRIS is a significant advantage for MSPs. By combining backup, disaster recovery, and cloud storage under one flat fee, it removes the guesswork from budgeting. This transparency allows MSPs to accurately forecast their costs and, in turn, offer clear and consistent pricing to their clients. The inclusion of free-to-use hardware further enhances this predictability, as it eliminates the need for large upfront investments in appliances. This model is particularly appealing in a market where cloud costs can quickly escalate due to variable charges for data transfers (ingress/egress), storage tiers, and API calls. Datto's approach ensures no unexpected charges for common operational activities like cloud administration or DR testing, making it easier for MSPs to manage their finances and profitability.

Eliminating Hidden Costs

One of the most frustrating aspects for MSPs dealing with backup and disaster recovery solutions can be the hidden or ad-hoc costs. Datto SIRIS directly addresses this by explicitly stating that its flat-fee service eliminates these charges. This means no surprise fees for cloud administration tasks, no additional charges for data ingress (uploading data to the cloud) or egress (downloading data from the cloud), and no extra costs for disaster recovery testing. The fact that disaster recovery itself doesn't incur ad-hoc costs is a critical point, as actual disaster events are when businesses are most vulnerable and least able to absorb unexpected expenses. This comprehensive pricing model ensures that MSPs can offer a complete, worry-free solution to their clients, boosting trust and client satisfaction.

Streamlined Management

The integrated nature of Datto SIRIS is key to its promise of minimizing complexity. By providing a unified platform for hardware, software, and cloud services, it consolidates management into a single interface. This consolidation simplifies the entire data protection lifecycle, from initial setup and configuration to ongoing monitoring and recovery operations. MSPs no longer need to manage separate licenses, support contracts, or management consoles for different aspects of their BCDR strategy. This streamlined approach reduces the learning curve for technicians, improves operational efficiency, and ensures that data resilience is maintained effortlessly across all client environments. The goal is to eliminate the headaches of managing disparate systems, allowing MSPs to focus on strategic client support rather than operational burdens. You can review the details of this solution at Datto SIRIS Backup and Disaster Recovery Solution.

Why Do MSPs Choose Datto?

MSPs choose Datto for a variety of reasons, primarily centered around its comprehensive suite of business continuity and disaster recovery (BCDR) tools and its integrated platform approach. Datto provides a wide range of solutions designed to protect clients from downtime and data loss, making it a powerful partner for MSPs looking to offer robust services. The company's offerings extend beyond just backup, encompassing various aspects of IT management and security, which allows MSPs to consolidate their vendor relationships and streamline their operations. This consolidation is a significant benefit, as it reduces the complexity of managing multiple systems and support contracts.

Datto's portfolio includes specialized products catering to different client needs and business sizes. For instance, Datto SIRIS is highlighted for high-performance business continuity, designed for more demanding IT environments. For smaller businesses, Datto ALTO offers business continuity solutions tailored to their specific requirements. This tiered approach allows MSPs to serve a broad spectrum of clients effectively. Furthermore, Datto extends its protection to Software as a Service (SaaS) applications with SaaS Protection+, ensuring critical cloud-based data is also secured. The company also offers Endpoint Backup and Backup for Microsoft Azure, demonstrating a commitment to covering diverse data sources and cloud platforms. These comprehensive tools empower MSPs to deliver maximum protection with minimum spend, as highlighted by their latest offerings like the SIRIS 6.

Comprehensive BCDR Tools

Datto provides a comprehensive set of business continuity and disaster recovery tools that are essential for any MSP. This includes not just traditional server backup but also solutions for endpoint protection and SaaS application backup. For example, Datto offers SaaS Protection +Secure, Protect and Restore SaaS Applications which is crucial for businesses reliant on services like Microsoft 365 or Google Workspace. Their Endpoint Backup Backup, restore, and protect endpoint data ensures that data on individual workstations and laptops is also secured, addressing the growing challenge of distributed workforces. This breadth of coverage ensures that MSPs can offer a complete data protection strategy to their clients, covering all critical data points from servers to endpoints and cloud applications.

Operational Simplification

Beyond data protection, Datto also offers tools that simplify MSP operations. This includes Remote Monitoring and Management (RMM), which allows MSPs to manage, monitor, and support client systems remotely. The integration of Autotask Professional Services Automation (PSA) helps MSPs manage their entire IT business operations, from ticketing and project management to billing and reporting. These tools are critical for enhancing efficiency and profitability. Additionally, Datto's Quote Manager simplifies the quoting process, helping MSPs drive revenue growth by quickly generating accurate proposals. By providing these operational tools alongside their BCDR solutions, Datto helps MSPs power the business of IT, making their day-to-day work more efficient and effective. This comprehensive ecosystem is a key reason why many MSPs choose Datto, as it addresses multiple facets of their business needs through a single vendor relationship. More information on why MSPs choose Datto can be found at Why Datto.

Diverse Backup Offerings

Datto's commitment to protecting diverse data sources is evident in its specialized backup solutions. Besides SIRIS and ALTO, which cover server and small business continuity, they offer specific products for various environments. Endpoint Backup with Disaster Recovery Backup, restore, and protect endpoint server data provides advanced protection for critical endpoint servers. For cloud-native environments, Backup for Microsoft Azure Data protection for Microsoft Azure ensures that data residing in Azure is also securely backed up and recoverable. Furthermore, Datto addresses identity management protection with Backup for Microsoft Entra ID Data protection for Microsoft Entra ID. This wide array of backup solutions allows MSPs to tailor their services to the specific infrastructure and application needs of each client, ensuring comprehensive data protection across the board.

What About Other Backup Solutions?

While Datto SIRIS offers a comprehensive, all-in-one solution, the market for backup and disaster recovery is diverse, with various options available to MSPs. Datto itself offers other specialized backup solutions designed to meet specific needs, demonstrating that a single approach doesn't fit every scenario. For instance, Datto provides Datto Endpoint Backup: Direct-to-cloud backup and recovery that drives MSP growth. This solution focuses on direct-to-cloud backup and recovery for endpoints, which is crucial for protecting data on individual workstations and laptops without the need for a local appliance. This flexibility allows MSPs to choose the right tool for the right client, whether they need full BCDR for servers or simpler backup for individual devices.

The broader market includes other notable players that MSPs might consider. These solutions often have their own strengths and focus areas, and MSPs must evaluate them based on their specific client requirements, pricing models, and integration capabilities. One such alternative is Axcient x360Recover. This solution is also designed for backup and disaster recovery, targeting MSPs with its own set of features and approaches. Reviews and ratings for Axcient x360Recover can be found on various industry platforms, providing insights into its performance and user satisfaction. When considering any backup solution, MSPs need to look at factors like ease of deployment, recovery speed, security features, and overall cost-effectiveness.

Datto's Endpoint Backup

Datto's Endpoint Backup solution provides direct-to-cloud backup and recovery capabilities specifically for endpoint data. This is particularly relevant in today's distributed work environments where critical business data often resides on employee laptops and desktops. The direct-to-cloud model simplifies deployment and management for MSPs, as it eliminates the need for local hardware at each endpoint location. This solution is designed to protect endpoint data efficiently and effectively, contributing to overall data resilience for clients. It offers a streamlined approach for MSPs looking to extend their backup services to individual devices, ensuring that even remote workers' data is secured against loss or corruption. This focus on endpoints complements Datto's broader BCDR offerings, providing a complete spectrum of data protection options.

Axcient x360Recover as an Alternative

Axcient x360Recover is another solution in the backup and disaster recovery space that MSPs may consider. It is designed to offer data protection services, including backup and recovery, with a focus on business continuity. While the specific features and architecture of Axcient x360Recover might differ from Datto SIRIS, it competes in the same market by offering solutions for protecting client data and ensuring recoverability. MSPs often evaluate such alternatives based on their integration with other PSA and RMM tools, their pricing structure, and their specific recovery capabilities. User feedback and industry reviews can be valuable resources for MSPs assessing this product. For example, Axcient x360Recover has reviews and ratings available on platforms like Gartner Peer Insights, SoftwareReviews, and TrustRadius. These platforms provide insights from actual users, which can help MSPs make informed decisions about which solution best fits their operational model and client needs.

Frequently Asked Questions

What is Veeam Cloud Connect?

Veeam Cloud Connect for Service Providers is a solution that allows managed service providers (MSPs) to offer cloud-based backup and disaster recovery services to their clients. It enables MSPs to provide cloud backup repositories and cloud virtual machine replicas, integrating with existing Veeam Backup & Replication environments. This service helps clients send their backups offsite for enhanced data protection and provides options for rapid recovery of virtual machines in the event of a disaster. The goal is to simplify cloud adoption for backup and DR, making it easier for MSPs to deliver these critical services.

What is Datto SIRIS?

Datto SIRIS is an all-in-one business continuity and disaster recovery (BCDR) solution that unifies backup with integrated cloud disaster recovery. It combines hardware, software, and a disaster recovery cloud into a single platform designed to protect critical data and minimize downtime. SIRIS simplifies data protection across physical, virtual, and cloud environments, offering features like AI-powered screenshot verification and multilayered security. It also provides a predictable, flat-fee pricing model that covers all aspects of backup, disaster recovery, and cloud storage, eliminating hidden costs.

How accurate is Datto SIRIS's backup verification?

Datto SIRIS's AI-powered screenshot verification delivers more than 99% verification accuracy. This high level of accuracy is achieved by intelligently analyzing boot states and user interface (UI) screens of backed-up systems. The process reduces false positives and the need for manual validation, providing clear insights into the recoverability of backups. This feature is included at no additional cost and gives MSPs confidence that when a backup is marked successful, it is truly recoverable, ensuring recovery certainty.

Does Datto SIRIS have hidden fees?

No, Datto SIRIS aims to eliminate hidden and unexpected costs through its simple, predictable flat-fee pricing model. This model covers backup, disaster recovery, and cloud storage under one service. It includes free-to-use hardware and explicitly eliminates ad-hoc costs for cloud administration, data ingress, data egress, disaster recovery testing, or actual disaster recovery events. This transparent pricing allows MSPs to manage their IT budget confidently and offer predictable costs to their clients.

What other products does Datto offer for MSPs?

Beyond SIRIS, Datto offers a range of products for MSPs, including Datto ALTO for small business continuity, SaaS Protection+ for securing cloud applications, and Endpoint Backup for direct-to-cloud endpoint data protection. They also provide backup solutions for Microsoft Azure and Microsoft Entra ID. For operational efficiency, Datto offers Remote Monitoring and Management (RMM), Autotask Professional Services Automation (PSA), and Quote Manager. These tools help MSPs manage, monitor, support, and grow their IT businesses comprehensively.