MSP SaaS Backup: Dropsuite vs SkyKick

Last updated: April 2026

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Quick Answer

Datto SIRIS offers an all-in-one backup and disaster recovery solution, ensuring more than 99% verification accuracy with AI-powered screenshot verification for its Business Continuity and Disaster Recovery (BCDR) system.
Axcient x360Recover is a recognized disaster recovery solution, with reviews available on Gartner Peer Insights.
Veeam provides Cloud Connect specifically for service providers, allowing them to offer backup and disaster recovery services.
Datto's platform provides multilayered security, including immutable backups, end-to-end encryption, and patented Cloud Deletion Defense™.

Managed Service Providers (MSPs) and IT teams need robust solutions to protect client data and ensure business continuity. Datto SIRIS stands out as an all-in-one business continuity and disaster recovery (BCDR) solution, unifying backup with integrated cloud disaster recovery to provide a complete solution stack. This platform uses AI-powered screenshot verification for Datto BCDR, which delivers more than 99% verification accuracy by intelligently analyzing boot states and UI screens, reducing false positives and manual validation. It combines hardware, software, and a disaster recovery cloud into a single, integrated platform. Other options like Axcient x360Recover, which has reviews on Gartner Peer Insights, and Veeam Cloud Connect for service providers, also offer different approaches to data protection and disaster recovery. When we compare these systems, we look for comprehensive features, ease of use, and transparent pricing to help MSPs manage their clients' data effectively and avoid downtime.

What is Datto SIRIS?

Datto SIRIS is an all-in-one business continuity and disaster recovery (BCDR) solution. It combines hardware, software, and a disaster recovery cloud into a unified platform. This integration simplifies backup and disaster recovery by removing the hassle of aligning disparate point products and managing multiple vendors. Datto designed SIRIS to ensure seamless business continuity, protecting critical data and minimizing downtime for businesses of all sizes. The platform aims to keep business operations running with fast, reliable capabilities for both backup and disaster recovery.

The All-in-One Approach

Datto defines SIRIS as a turnkey BCDR solution. This means it provides a complete solution stack for MSPs and IT teams. The goal is to consolidate backup and disaster recovery management into one seamless platform. This approach delivers data resilience across physical, virtual, and cloud environments. From small shops to large IT infrastructures, SIRIS eliminates the headaches of managing separate systems. It ensures backups are handled effortlessly, offering a comprehensive suite of tools within a single ecosystem. This unified platform helps businesses avoid the complexities and potential compatibility issues that can arise when combining products from different vendors. The integration across hardware, software, and cloud components is a core tenet of the SIRIS offering, making it easier for MSPs to deploy and manage.

AI-Powered Verification

A key feature of Datto SIRIS is its AI-powered screenshot verification. This technology is crucial for ensuring that backups are not just successful, but also truly recoverable. The system intelligently analyzes boot states and user interface (UI) screens. This analysis delivers more than 99% verification accuracy for Datto BCDR. This high accuracy rate reduces false positives, which are often a concern with traditional verification methods. It also lessens the need for manual validation by technicians. This feature is included at no additional cost. It provides clearer insights into any potential failure points. This saves technician time and gives partners confidence. They know that when a backup is marked successful, it is genuinely recoverable. This level of verification is important for MSPs. It allows them to assure their clients that their data protection strategies are robust and reliable. The AI's ability to interpret boot screens helps confirm that a system can actually restart and function post-recovery.

Transparent Pricing and Reduced Complexity

Datto SIRIS is built with transparent, flat-fee pricing. This model aims to eliminate hidden and unexpected costs. For MSPs, this means they can confidently manage their IT budget or drive profitability for their business. The solution combines backup, disaster recovery, and cloud storage under one simple, predictable pricing model. It includes free-to-use hardware and flat-fee service. This eliminates the complexity of multiple vendors. It also ensures no ad-hoc costs for cloud administration, ingress, egress, DR testing, or disaster recovery. This predictable cost structure is a significant benefit for MSPs. It allows them to offer clear pricing to their clients without worrying about surprise charges. The simplification extends to management as well. By having one vendor for hardware, software, and cloud, MSPs avoid the time and effort spent coordinating between different providers. This unified approach frees up technician time. It lets them focus on more strategic tasks rather than troubleshooting vendor-specific issues.

Core Components and Capabilities

The SIRIS platform offers robust capabilities for rapid recovery. It allows critical systems to be virtualized instantly. This can happen either locally on the SIRIS appliance or in the Datto Cloud. This capability ensures businesses can get back to operations quickly after an incident. Datto’s hardened platform helps avoid extended downtime and data loss. It quickly restores data, from individual files to full workloads. MSPs can trust in verified, tested backups and the high availability of the Datto Cloud. This keeps their clients' businesses up and running. The solution also provides comprehensive backup and disaster recovery in the secure Datto Cloud, ensuring data resilience against various threats. The system's design focuses on minimizing the complexity of robust data protection, making it accessible and manageable for a wide range of organizations.

How Does Datto SIRIS Ensure Business Continuity?

Datto SIRIS is designed to keep business operations running with fast, reliable business continuity and disaster recovery. It protects critical data, minimizes downtime, and ensures seamless operations by enabling quick restoration, even during unexpected disruptions. The system's architecture and features focus on making recovery a certainty, not just a possibility, so businesses can stay operational and secure at all times. This commitment to continuity is central to the SIRIS offering, differentiating it in the market.

Rapid Recovery Capabilities

The core of business continuity lies in rapid recovery. Datto SIRIS excels here by allowing the instant virtualization of critical systems. This means that if a client's primary server fails, a virtual instance of that server can be spun up quickly. This can happen either locally on the SIRIS appliance itself or in the secure Datto Cloud. This capability is vital for minimizing downtime. It helps businesses avoid extended periods where their operations are halted. The platform is designed to restore data swiftly, whether it's an individual file that was accidentally deleted or an entire server workload that needs to be brought back online. This flexibility in recovery options ensures that MSPs can address a wide range of disaster scenarios efficiently. The ability to virtualize systems locally provides an immediate recovery point, while cloud virtualization offers off-site redundancy and greater scalability, protecting against site-wide disasters.

Verified Backups for Recovery Certainty

Ensuring that a backup is actually recoverable is as important as taking the backup itself. Datto addresses this with its AI-powered screenshot verification for Datto BCDR. As mentioned, this feature delivers more than 99% verification accuracy. It does this by intelligently analyzing boot states and UI screens. This process reduces false positives and the need for manual validation. The verification is included at no additional cost. It provides clearer failure insights, which saves technician time. Most importantly, it gives partners confidence. They know that when a backup is marked successful, it is truly recoverable. This level of certainty is crucial for MSPs promising business continuity to their clients. It removes the guesswork and provides concrete evidence that recovery operations will succeed when needed. This verification step is a proactive measure that prevents the devastating surprise of a failed recovery during a crisis.

Multilayered Security for Data Resilience

Business continuity also depends on the resilience of data against threats. Datto SIRIS protects data with multilayered security. This comprehensive approach includes several critical components. It features immutable backups, which means once data is backed up, it cannot be altered or deleted. This is a powerful defense against ransomware and other malicious attacks. The system also uses end-to-end encryption to protect data both in transit and at rest. Geographically distributed cloud infrastructure adds another layer of protection, ensuring that data is not reliant on a single physical location. Ransomware detection capabilities identify and alert on potential threats. Forced two-factor authentication adds an extra security step for accessing the system. Finally, patented Cloud Deletion Defense™ provides protection against accidental or malicious deletion of backups from the cloud. Together, these features ensure that data remains resilient against a wide array of threats, from cyberattacks to human error, bolstering the overall business continuity strategy.

Simplified Management and Unified Platform

The complexity of managing robust data protection can itself be a barrier to business continuity. Datto SIRIS minimizes this complexity by consolidating backup and disaster recovery management into one seamless platform. This unified approach delivers data resilience across physical, virtual, and cloud environments. It eliminates the headaches of managing disparate systems. This ensures that backups are handled effortlessly, reducing the potential for human error or oversight. The all-in-one nature means MSPs do not have to juggle multiple vendors or integrate different point products. This simplifies troubleshooting and support, as there is a single point of contact for the entire solution. The predictability of a unified platform contributes directly to business continuity by making the data protection strategy more reliable and easier to maintain, ensuring that recovery processes are well-understood and consistently executed.

Proactive Threat Detection and Response

Beyond just recovery, ensuring business continuity also involves proactive threat detection. While SIRIS focuses on BCDR, Datto's broader ecosystem offers tools like Managed SOC (Security Operations Center) to detect and respond to threats. This integration with a wider security posture further strengthens the continuity of operations. Although SIRIS itself provides ransomware detection as part of its multilayered security, having an overarching security strategy that includes threat detection and response components, such as Endpoint Detection & Response (EDR) and Antivirus, contributes to preventing disasters before they occur. This holistic view of security and continuity helps MSPs provide a more complete protection package to their clients, reducing the likelihood of incidents that would require extensive recovery efforts. The emphasis on preventing, detecting, and rapidly recovering makes the business continuity promise of Datto SIRIS robust.

What Security Features Does Datto SIRIS Offer?

Datto SIRIS protects data with multilayered security. This includes immutable backups, end-to-end encryption, and geographically distributed cloud infrastructure. It also features ransomware detection, forced two-factor authentication, and patented Cloud Deletion Defense™. These features work together to create a robust defense against a wide range of cyber threats, accidental data loss, and system failures, ensuring that client data remains safe and recoverable.

Immutable Backups

One of the foundational security features of Datto SIRIS is immutable backups. This means that once a backup is created and stored, it cannot be altered, deleted, or encrypted by anyone, including ransomware. This characteristic is extremely important in today's threat landscape, where ransomware attacks specifically target backup files to prevent recovery. By making backups immutable, SIRIS ensures that there will always be a clean, uncorrupted copy of data available for restoration, even if the primary systems and other backups are compromised. This provides a critical last line of defense, giving MSPs and their clients peace of mind that their recovery options are secure. The inability to modify or delete these backups ensures data integrity and availability, which are cornerstones of any effective disaster recovery strategy. Without immutable backups, a sophisticated ransomware attack could potentially render all backup data useless, leading to permanent data loss and catastrophic downtime.

End-to-End Encryption

Datto SIRIS employs end-to-end encryption to protect data throughout its lifecycle. This means data is encrypted when it is being backed up from the client's system, while it is in transit to the SIRIS appliance or the Datto Cloud, and when it is at rest in storage. This comprehensive encryption prevents unauthorized access to sensitive information. Even if an attacker were to intercept data during transmission or gain access to the cloud storage infrastructure, the encrypted data would be unreadable without the proper decryption keys. This level of encryption adheres to industry best practices for data security. It helps businesses meet various compliance requirements. The use of strong encryption algorithms ensures that the data remains confidential and protected against eavesdropping or data breaches, whether it's stored on the local appliance or within the geographically distributed Datto Cloud. This security measure is fundamental to maintaining the privacy and integrity of client data.

Geographically Distributed Cloud Infrastructure

The security of data is also enhanced by Datto's use of geographically distributed cloud infrastructure. This means that client data stored in the Datto Cloud is replicated across multiple data centers located in different geographical regions. This distribution provides several layers of protection. First, it offers resilience against localized disasters. If one data center experiences a natural disaster, power outage, or other significant event, the data remains safe and accessible from another location. Second, it can improve data access speeds for clients by allowing them to connect to a closer data center. Third, it adds a layer of security by not having all data concentrated in a single physical point of failure. This distributed approach minimizes the risk of widespread data loss and ensures high availability of backed-up data, which is crucial for rapid disaster recovery. The robust nature of the Datto Cloud is a key component of the SIRIS solution's ability to keep data resilient against every threat.

Ransomware Detection

Ransomware detection is an integral part of SIRIS's security features. The system is designed to identify and alert on potential ransomware attacks. This proactive capability helps MSPs detect threats early, before they can cause extensive damage. By monitoring backup integrity and system behavior, SIRIS can flag suspicious activities that might indicate a ransomware infection. Early detection allows for a quicker response, potentially isolating the threat and initiating recovery from an uninfected backup before the ransomware can encrypt or corrupt more data. This feature complements the immutable backups by providing an early warning system, allowing for a more strategic and timely defense against one of the most prevalent cyber threats facing businesses today. Detecting ransomware at the backup level adds a critical layer of defense, preventing the spread of infection to the recovery points themselves.

Forced Two-Factor Authentication (2FA)

To protect access to the SIRIS management interface and the Datto Cloud, forced two-factor authentication (2FA) is implemented. This security measure requires users to provide two different forms of identification before gaining access. Typically, this involves something the user knows (like a password) and something the user has (like a code from a mobile authenticator app or a physical token). This significantly reduces the risk of unauthorized access, even if an attacker manages to steal a user's password. With 2FA, a stolen password alone is not enough to compromise the account. This adds a crucial layer of security, protecting sensitive backup and recovery controls from malicious actors. For MSPs managing multiple client accounts, mandatory 2FA ensures that all access points are strongly secured, enhancing overall security posture and reducing the attack surface.

Patented Cloud Deletion Defense™

Datto SIRIS also incorporates patented Cloud Deletion Defense™. This feature is designed to protect backups stored in the Datto Cloud from accidental or malicious deletion. In scenarios where an attacker gains access to management credentials or an administrator makes an error, Cloud Deletion Defense™ acts as a safeguard. It prevents the immediate and irreversible deletion of critical backup data. This provides a crucial window of opportunity to detect and reverse unauthorized deletion attempts, ensuring that valuable recovery points are preserved. This patented technology adds an extra layer of confidence for MSPs, knowing that their clients' backups are protected even from actions taken within the management console itself. It's a testament to Datto's focus on preventing data loss from multiple vectors, including insider threats and sophisticated cyberattacks aimed at destroying recovery capabilities.

How Does Datto Address Pricing and Complexity?

Datto SIRIS aims to eliminate hidden and unexpected costs. It uses a simple, predictable pricing model that combines backup, disaster recovery, and cloud storage. The solution includes free-to-use hardware and flat-fee service, which removes the complexity of multiple vendors and avoids ad-hoc costs for cloud administration, ingress, egress, DR testing, or disaster recovery. This approach empowers MSPs to manage their IT budget confidently and drive profitability.

Simple, Predictable Pricing Model

The pricing model for Datto SIRIS is designed to be simple and predictable. This is a significant advantage for MSPs, who often struggle with variable costs associated with cloud services, data transfer, and different vendor agreements. SIRIS combines backup, disaster recovery, and cloud storage into one clear, understandable fee. This means MSPs receive a single bill for a comprehensive service, making budgeting straightforward for both the MSP and their clients. The predictability helps MSPs set their own service pricing with confidence, avoiding the need to pass on unexpected charges to their clients. This transparency is a stark contrast to models where costs can fluctuate based on data usage, recovery events, or various add-on features. The goal is to provide a solution that allows MSPs to manage their IT budget effectively and forecast profitability accurately without worrying about hidden fees.

Free-to-Use Hardware and Flat-Fee Service

A key component of Datto's pricing strategy is the inclusion of free-to-use hardware. This eliminates a significant upfront capital expenditure for MSPs, making it easier to deploy SIRIS solutions without a large initial investment. The hardware is provided as part of the service, further simplifying the procurement process. Coupled with this is a flat-fee service model. This means that the cost remains consistent, regardless of how often a client needs to perform a recovery, conduct a disaster recovery test, or transfer data to and from the cloud. There are no ad-hoc costs for cloud administration, ingress, egress (data transfer in and out of the cloud), or disaster recovery testing. This flat-fee structure is particularly beneficial during a disaster, as MSPs don't have to worry about incurring additional charges during a critical recovery event. This approach ensures that the total cost of ownership is clear from the outset.

Eliminating Multiple Vendor Complexity

Managing disparate point products from multiple vendors can be a significant source of complexity and cost for MSPs. Each vendor might have its own pricing structure, support channels, and compatibility requirements. Datto SIRIS addresses this by offering an all-in-one, fully integrated solution. It unifies hardware, software, and the disaster recovery cloud under a single platform. This removes the hassle of aligning different products and dealing with multiple contracts and invoices. For MSPs, this means less time spent on vendor management and more time focused on delivering value to their clients. The consolidated approach also simplifies troubleshooting, as there's only one point of contact for support. This reduction in operational complexity translates directly into efficiency gains and cost savings for the MSP, allowing them to streamline their service delivery and improve overall client satisfaction.

No Hidden or Unexpected Costs

The commitment to eliminating hidden and unexpected costs is a central promise of Datto SIRIS. This assurance is built into the flat-fee pricing model. Many cloud backup solutions might charge extra for things like data ingress (uploading data), data egress (downloading data), or for the compute resources used during disaster recovery testing or actual recovery events. SIRIS explicitly includes these activities within its flat fee. This means MSPs can confidently perform regular disaster recovery tests for their clients without incurring additional charges, which is crucial for validating recovery readiness. The absence of these ad-hoc costs allows MSPs to offer a more transparent and predictable service to their clients, strengthening trust and improving client relationships. It empowers MSPs to confidently manage their IT budget or drive profitability for their MSP business with a solution that offers financial clarity.

Streamlined Management and Operations

Beyond pricing, Datto SIRIS also minimizes complexity in terms of management and operations. By consolidating backup and disaster recovery management into one seamless platform, it streamlines daily tasks for MSPs. This unified platform delivers data resilience across physical, virtual, and cloud environments, simplifying the overall data protection strategy. The system's ease of use and integrated features reduce the learning curve for technicians. It also minimizes the potential for configuration errors that can arise when integrating multiple, disparate systems. This operational simplicity frees up valuable technician time, allowing them to focus on higher-value activities rather than managing complex backup infrastructures. The goal is to make robust data protection effortless, from initial setup to ongoing maintenance and recovery operations.

What Other Backup Solutions Does Datto Provide?

Datto offers a comprehensive suite of business continuity and disaster recovery tools beyond just SIRIS. These include Datto ALTO for small businesses, SaaS Protection + for SaaS applications, and Endpoint Backup for endpoint data. Datto also provides backup solutions for Microsoft Azure and Microsoft Entra ID, demonstrating a broad approach to data protection across various environments and application types.

Datto ALTO for Small Businesses

For small businesses, Datto offers ALTO. This solution provides business continuity specifically tailored for organizations with smaller IT footprints or budgets. While SIRIS is a high-performance solution for a wide range of businesses, ALTO focuses on delivering essential business continuity for small businesses. It ensures that even the smallest clients can protect themselves from downtime and data loss. ALTO provides a comprehensive set of tools designed to get small businesses back up and running quickly after an incident. This includes backup, restore, and disaster recovery capabilities. It aims to offer robust protection without the complexity or scale of a full SIRIS deployment. This allows MSPs to cater to a broader client base, providing appropriate levels of data protection regardless of client size.

SaaS Protection + for SaaS Applications

As businesses increasingly rely on Software as a Service (SaaS) applications, protecting the data within these platforms becomes critical. Datto addresses this with SaaS Protection +. This solution is designed to secure, protect, and restore SaaS applications. It specifically targets popular platforms where critical business data resides. This includes applications like Microsoft 365 and Google Workspace. Many users mistakenly believe that SaaS providers fully protect their data from all forms of loss, but this is often not the case for user-initiated deletions, ransomware, or other common data loss scenarios. SaaS Protection + fills this gap by providing comprehensive backup and recovery for these vital cloud applications. It ensures that MSPs can offer their clients peace of mind that their cloud-based data is just as protected as their on-premises data. This capability is essential for modern businesses, as a significant portion of their operational data now lives outside traditional server environments.

Endpoint Backup for Endpoint Data

Datto also offers Endpoint Backup, which provides direct-to-cloud backup and recovery that drives MSP growth. This solution is designed to back up, restore, and protect data residing on individual endpoints, such as desktops, laptops, and workstations. In today's distributed work environments, endpoint data is often critical and vulnerable. Endpoint Backup ensures that client data on these devices is regularly backed up directly to the cloud. This protects against device loss, theft, hardware failure, or ransomware attacks targeting individual machines. There is also an Endpoint Backup with Disaster Recovery option, which extends protection to endpoint server data, offering more robust recovery capabilities for server-class endpoints. This provides a crucial layer of data protection for remote workers and mobile teams, where traditional server-centric backup solutions may not fully cover all data.

Backup for Microsoft Azure

For organizations leveraging cloud infrastructure, Datto provides Backup for Microsoft Azure. This solution offers data protection specifically for workloads and data residing within the Microsoft Azure cloud environment. As businesses migrate more of their infrastructure to public clouds like Azure, the need for dedicated backup and recovery solutions becomes paramount. Datto's Azure backup ensures that virtual machines, databases, and other services hosted in Azure are protected. This helps MSPs manage and secure their clients' hybrid and cloud-native environments. It extends Datto's robust backup and disaster recovery capabilities into the public cloud, providing a consistent level of protection across different infrastructure types. This solution addresses the unique challenges of backing up cloud-native resources, ensuring data integrity and rapid recovery within the Azure ecosystem.

Backup for Microsoft Entra ID

Another specialized backup solution from Datto is Backup for Microsoft Entra ID (formerly Azure Active Directory). Microsoft Entra ID is a critical component for identity and access management in many organizations, especially those using Microsoft 365. Protecting this directory service is essential for maintaining operational security and access to cloud resources. Datto's solution provides data protection for Microsoft Entra ID, ensuring that user accounts, groups, and configurations can be restored in case of accidental deletion, corruption, or malicious activity. This is a crucial offering because the integrity of Entra ID directly impacts a business's ability to operate and access its applications. Losing or corrupting Entra ID data can lead to widespread outages and security vulnerabilities. This specialized backup ensures that this core identity service is resilient and recoverable, a vital consideration for any MSP managing Microsoft environments for their clients.

Comprehensive Business Continuity and Disaster Recovery Tools

Overall, Datto offers a comprehensive set of business continuity and disaster recovery tools. These tools are designed to protect clients from downtime and data loss across various environments. Beyond the specific backup solutions, Datto also provides other services that complement BCDR, such as Remote Monitoring and Management (RMM) for remote support, Autotask Professional Services Automation (PSA) for managing IT business operations, and Quote Manager for simplifying quoting. These tools, combined with their diverse backup offerings, position Datto as a broad provider for MSPs looking to deliver complete IT solutions. When we look at the entire Datto ecosystem, it is clear that they focus on delivering integrated solutions that simplify operations and enhance the overall resilience of IT environments for their partners.

What About Axcient x360Recover and Veeam Cloud Connect?

While Datto SIRIS offers an integrated, all-in-one approach, other reputable solutions like Axcient x360Recover and Veeam Cloud Connect also serve the MSP market for backup and disaster recovery. Axcient x360Recover is a recognized disaster recovery solution, with reviews available on Gartner Peer Insights. Customer reviews for Axcient x360Recover are also found on SoftwareReviews.com and TrustRadius, providing insights into user experiences. Veeam offers Cloud Connect specifically for service providers, enabling them to provide backup and disaster recovery services leveraging Veeam's robust technology.

Axcient x360Recover Overview

Axcient x360Recover is a solution designed for business continuity and disaster recovery, specifically targeting the needs of Managed Service Providers. While the research provided does not go into specific feature details for Axcient x360Recover, its presence on prominent review platforms indicates its standing in the market. The solution is listed on Gartner Peer Insights, which is a platform where enterprise users can review and rate IT software and services. These reviews often cover aspects such as product capabilities, deployment, service and support, and overall user experience. For MSPs evaluating different backup and disaster recovery solutions, platforms like Gartner Peer Insights offer valuable, real-world feedback from peers who have implemented and used the product in their environments. The fact that Axcient x360Recover is featured here suggests it is a player in the BCDR space that organizations consider.

Customer Feedback on Axcient x360Recover

Beyond Gartner, customer reviews for Axcient x360Recover are also available on other specialized review sites. For example, SoftwareReviews.com lists Axcient x360Recover and provides a platform for users to share their experiences. Such sites often delve into specific pros and cons, implementation challenges, and the effectiveness of the solution in different scenarios. Similarly, TrustRadius also hosts reviews and ratings for Axcient x360Recover. TrustRadius is known for its in-depth reviews and buyer considerations, helping potential customers understand the product's strengths and weaknesses from a user perspective. These review platforms are critical resources for MSPs conducting due diligence. They allow MSPs to gather qualitative and quantitative insights into how a product performs in real-world settings, how responsive customer support is, and whether the solution meets specific business needs. The collective feedback from these sources helps to build a comprehensive picture of Axcient x360Recover's capabilities and user satisfaction levels, providing a valuable counterpoint or alternative to integrated solutions like Datto SIRIS.

Veeam Cloud Connect for Service Providers

Veeam is another major player in the backup and disaster recovery market, offering a solution called Cloud Connect specifically for service providers. Veeam Cloud Connect for Service Providers enables MSPs to offer backup and disaster recovery services to their clients. This solution allows service providers to leverage Veeam's core backup and replication technologies to deliver cloud-based data protection. With Veeam Cloud Connect, MSPs can provide their clients with offsite backups and disaster recovery as a service (DRaaS). This means clients can send their backups to the MSP's cloud repository, and in the event of a disaster, they can recover their data or even failover their virtual machines to the MSP's cloud infrastructure. This model is often appealing to MSPs who already have expertise with Veeam products or who prefer a software-defined approach to their backup infrastructure. The solution allows service providers to offer a secure, multi-tenant cloud backup repository without having to build and maintain their own complex cloud infrastructure from scratch.

Architectural Differences

The architectural approach of Veeam Cloud Connect differs from Datto SIRIS in several ways. Datto SIRIS is an all-in-one solution that includes proprietary hardware, software, and cloud services in a unified platform. This integrated approach aims to simplify deployment and management by providing a single vendor for the entire BCDR stack. In contrast, Veeam Cloud Connect is primarily a software solution that enables MSPs to utilize their existing infrastructure or choose their preferred hardware and cloud storage. MSPs using Veeam Cloud Connect are responsible for procuring and managing the underlying infrastructure, including servers, storage, and network components, to host the Veeam backup repositories and replication targets. This offers MSPs more flexibility in terms of hardware choice and cloud providers, but it also places more responsibility on them for infrastructure management. The choice between these models often comes down to an MSP's preference for integration versus flexibility and control over their infrastructure stack.

Target Market and Use Cases

Both Axcient x360Recover and Veeam Cloud Connect, alongside Datto SIRIS, target MSPs, but they might appeal to slightly different segments or use cases depending on the MSP's existing infrastructure, technical expertise, and client needs. Datto SIRIS is particularly strong for MSPs looking for a fully managed, turnkey solution with predictable costs and minimal infrastructure overhead. Its AI-powered verification and comprehensive security features are attractive for those prioritizing recovery certainty and robust data protection. Axcient x360Recover, based on its presence on review sites, likely offers a competitive feature set for disaster recovery and business continuity, appealing to MSPs who value peer feedback and potentially a different balance of features and cost. Veeam Cloud Connect is often favored by MSPs who are already familiar with Veeam's ecosystem and want to extend their existing backup services to the cloud, or those who prefer more control over their underlying infrastructure while leveraging a powerful backup engine. Each solution provides a viable path for MSPs to deliver essential data protection services, and the choice often depends on a detailed assessment of specific operational requirements, budget constraints, and long-term strategic goals.

Frequently Asked Questions

What is the primary purpose of Datto SIRIS?

The primary purpose of Datto SIRIS is to provide an all-in-one, turnkey business continuity and disaster recovery (BCDR) solution. It unifies backup with integrated cloud disaster recovery to offer a complete solution stack for MSPs and IT teams. This helps protect critical data, minimize downtime, and ensure seamless operations by enabling quick restoration during unexpected disruptions.

How does Datto SIRIS verify successful backups?

Datto SIRIS verifies successful backups using AI-powered screenshot verification for Datto BCDR. This technology delivers more than 99% verification accuracy. It intelligently analyzes boot states and UI screens to confirm that a backup is truly recoverable, reducing false positives and manual validation, and is included at no additional cost.

What kind of security measures are included with Datto SIRIS?

Datto SIRIS offers multilayered security features to protect data. These include immutable backups, end-to-end encryption, and geographically distributed cloud infrastructure. It also incorporates ransomware detection, forced two-factor authentication, and patented Cloud Deletion Defense™ to ensure data resilience against various threats.

Does Datto SIRIS have transparent pricing?

Yes, Datto SIRIS is designed with transparent, flat-fee pricing. This model aims to eliminate hidden and unexpected costs by combining backup, disaster recovery, and cloud storage under one simple, predictable pricing model. It includes free-to-use hardware and flat-fee service, avoiding ad-hoc costs for cloud administration, ingress, egress, DR testing, or disaster recovery.

Are there other backup solutions available from Datto?

Yes, Datto provides a comprehensive suite of backup solutions. These include Datto ALTO for small businesses, SaaS Protection + for securing and restoring SaaS applications, and Endpoint Backup for protecting endpoint data. Additionally, Datto offers specialized backup solutions for Microsoft Azure and Microsoft Entra ID.

— The MSP Directory Team